Contact the Hyperbits Team and Get in Touch

CONTACT OUR TEAM

Have a question? Check out the FAQ below.

Still have a question? We've got you covered. When filling out the form below your email doesn't go into some sort of inbox abyss. When you contact us we read every email and will do our best to get back to you as soon as possible.

Support Hours: Monday-Thursday, 10AM-4PM Pacific

FAQ

General Questions

I have a specific question about a Hyperbits course.

Before you shoot us an email, make sure to check out the FAQ section at the bottom of each respective course page to get answers to course specific questions. You can easily jump to them below:

Hyperbits Masterclass FAQ
The Songwriting Matrix FAQ
Mix Master Flow FAQ
Creative Suite FAQ
Hyperbits Start to Finish FAQ
Syence Start to Finish FAQ

If you can’t find any information about your specific question, please get in touch via the contact form above.

I never got an email after submitting it for a free resource or workshop. What’s the deal?

99 times out of 100, the email was in fact delivered, but it just takes a few minutes to get delivered to your inbox. Sometimes this can take as long as up to 15-20 minutes (in the absolute slowest cases).

Other times, the email gets caught in your promotions folder or spam folder in your inbox and it’s been sitting there just waiting for you to discover it.

Before you email us, make sure to wait for at least 15-20 minutes, as well as check your promo folder or spam folder in your inbox before writing in to ask where your free resource is.

Current Students

I’m an Ultimate Producer Blueprint or Radio Ready Bootcamp student. Why can’t I access certain courses?

With the Ultimate Producer Blueprint or Radio Ready Bootcamp, you get access to the following Hyperbits courses:

Mix Master Flow
Start To Finish w/ Hyperbits
Start To Finish w/ Syence

However, the following courses are NOT included in these bundles:

Hyperbits Masterclass
Songwriting Matrix
The Creative Suite

If you are unable to access a certain course, it is because you do not have access to that specific course.

I already signed up for the Hyperbits Masterclass. When do I get all the bonuses?

As a Masterclass student, here is when you’ll get access to the following bonuses:

Bonus #1: Expert Industry Guest Sessions

You’ll get instant access to the industry guest sessions, and they are located at the end of each week’s respective lessons.

Bonus #2: The Hyperbits Creative Suite

You’ll get access to Hyperbits Creative Suite at the start of week 3 via email. We want you working with and organizing your own samples before we give you the holy grail!

Bonus #3: EDMProd's Artist & Genre Breakdowns

You’ll get instant access to the artist & genre breakdowns. They are located in the week 2 recorded lessons.

Bonus #4: Track Creation Pack

You’ll get instant access to the Track Creation Pack with Hyperbits, Syence & Anden, located in the main Masterclass dashboard icon titled ‘Track Creation’